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Google's CEO Says Search Will Become an Agent Manager — What That Means for Your Business

*By Dave De Vries,.

Dave De Vries · Owner & Digital Marketing Consultant ·
Google's CEO Says Search Will Become an Agent Manager — What That Means for Your Business

For Immediate Release

London, Ontario — April 13, 2026

Google CEO Sundar Pichai's latest interview signals the most significant shift in search since the introduction of AI Overviews: search is evolving from a query-and-response model into an "agent manager" where users complete entire tasks through ongoing AI interactions. For businesses relying on search traffic, the implications are substantial.

What Pichai Actually Said

In a wide-ranging interview covered by Search Engine Journal, Pichai outlined three key developments:

1. Search as agent manager — Users will increasingly interact with search as an ongoing conversation where AI handles multi-step tasks, not just single queries. "Find me a plumber" becomes "Find me a plumber, check their reviews, book an appointment, and add it to my calendar."

2. 2027 as a critical year — Pichai identified 2027 as the inflection point for AI integration in both search and business processes, suggesting the current pace of change will accelerate significantly.

3. The intelligence overhang — There's a gap between what AI can do and what businesses actually use it for, driven by prompting skills gaps, lack of company-specific context, data access barriers, and undefined AI roles within organizations.

The Practical Impact

"Everyone's talking about AI replacing search. That's the wrong conversation," said Dave De Vries, Owner of ONmetrics. "The real question is: when search becomes an agent that completes tasks, does your business show up in the task chain? If someone asks an AI to 'find and book a marketing consultant in London, Ontario,' does your business even surface?"

The shift from queries to tasks means businesses need to optimize for different outcomes. It's no longer enough to rank for keywords. Your business needs to be the entity that AI agents select, trust, and act on behalf of users.

ONmetrics Analysis: What London, Ontario Businesses Should Do

Based on ongoing monitoring of AI search developments and client performance data:

1. Optimize for entity recognition, not just keywords — AI agents identify businesses as entities with attributes (services, location, reviews, availability). Ensure your Google Business Profile, schema markup, and web presence paint a complete, consistent entity picture.

2. Make your business actionable — Can an AI agent book your services, request a quote, or schedule a consultation without human intervention? If not, you'll lose to competitors who can. Implement structured data for actions, not just information.

3. Build authority signals AI can verify — Reviews, mentions in industry publications, and consistent NAP (name, address, phone) data across the web. AI agents cross-reference multiple sources before recommending a business. Inconsistency kills trust.

4. Don't wait for 2027 — Pichai's timeline means the infrastructure is being built now. Businesses that establish their entity presence in 2026 will have a massive advantage when the agent-first search experience goes mainstream.

5. Audit your current AI visibility — Search for your business in ChatGPT, Gemini, and Perplexity. Ask specific, task-oriented questions: "Who's the best SEO consultant in London, Ontario?" If you're not in the answer, you have work to do.

About ONmetrics

ONmetrics is a digital marketing consultancy based in London, Ontario, specializing in SEO, PPC, and AI-driven marketing strategies. With over 10 years of experience and $50M+ in ad spend managed, ONmetrics provides data-driven, transparent marketing solutions that prioritize measurable results over vanity metrics.

Media Contact:

Dave De Vries Owner, ONmetrics 226-503-1484 [email protected] https://on-metrics.com

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